Privacy Policy

Intent Brands LLC, operating as SurviveX ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at survive-x.com (the "Site"), purchase products, join our VIP club, or interact with our services, including email and SMS marketing via Klaviyo, TikTok shop integrations, and product review requests. Please read this policy carefully. If you do not agree with the terms, do not access the Site or use our services.

By using our Site or services, you consent to the practices described in this policy.

1. Collection of Your Information

We may collect information about you in various ways, including:

  • Personal Data: Voluntarily provided information such as your name, shipping address, email address, phone number (for SMS), payment details, and preferences when you create an account, place an order, join our VIP club (e.g., by texting a keyword like "JOIN" to our SMS number), claim a free gift, or submit a product review.
  • Derivative Data: Automatically collected data like IP address, browser type, operating system, and access times via cookies and similar technologies.
  • Financial Data: Payment information (e.g., credit card details) processed securely by third-party providers like Shopify Payments.
  • Social and Third-Party Data: Information from TikTok shop or social networks (e.g., profile data if you connect accounts).
  • Mobile Data: Device information, location (if enabled), and push notifications for SMS/email alerts.
  • Marketing Data: Responses to surveys, contests, or funnels (e.g., 3-part VIP club sequence leading to review requests).

We collect this data directly from you, automatically through Site interactions, or from third parties (e.g., Klaviyo for email/SMS lists).

2. Use of Your Information

We use your information to:

  • Process orders, provide customer support, and fulfill free gifts via VIP club.
  • Send marketing communications, including emails via Klaviyo and SMS alerts (e.g., promotions, order updates, review requests) with your consent.
  • Improve our Site and services through analytics.
  • Administer VIP club funnels, including targeted offers and review solicitations.
  • Comply with legal obligations and prevent fraud.

3. Disclosure of Your Information

We may share your information with:

  • Service Providers: Third parties like Klaviyo (for email/SMS), Shopify (for e-commerce), TikTok (for shop integrations), and advertising partners to facilitate services and show relevant ads.
  • Business Partners: For joint promotions, with your consent.
  • Legal Requirements: If required by law, to protect rights, or in business transfers (e.g., merger).
  • Targeted Advertising: As described in our Data Sharing Opt-Out page, which may constitute "sharing" or "sales" under U.S. state laws. You can opt out there or via Global Privacy Control.

We do not sell your data without consent and require third parties to protect it.

4. Tracking Technologies

We use cookies, web beacons, and pixels for analytics and ads. You can manage preferences via browser settings or opt-out tools like the Network Advertising Initiative or Digital Advertising Alliance.

5. SMS-Specific Practices

For SMS marketing:

  • Consent: By texting a keyword (e.g., "JOIN") or providing your number, you consent to receive automated texts (up to [X] per month) for VIP club offers, funnels, and reviews. Message/data rates may apply.
  • Opt-Out: Text "STOP" to unsubscribe at any time. Text "HELP" for support.
  • Data Usage: Phone numbers are used solely for marketing and stored securely via Klaviyo.
  • Sharing: Shared only with SMS providers for delivery.

6. Security of Your Information

We use administrative, technical, and physical safeguards (e.g., encryption) to protect your data, but no method is 100% secure.

7. Your Privacy Rights and Options

  • Access, update, or delete your data by contacting us.
  • Opt out of marketing: Unsubscribe links in emails/SMS, or via our opt-out page.
  • California Residents: Request disclosure of shared data under Shine the Light law.
  • Children: We do not knowingly collect data from those under 13.

8. Third-Party Websites

Our Site may link to third parties (e.g., TikTok); their policies apply.

9. Changes to This Policy

We may update this policy; changes will be posted here with the new date. Continued use constitutes acceptance.

10. Contact Us

For questions, contact SurviveX at:

  • Email: support@survivex.co
  • Address: 30 N Gould St Ste 26105, Sheridan WY 82801, United States
  • Phone: +1 202 539 7410